Choosing A Device AND plan
If you haven't read my general post about wifi eggs, click here. We say 'hotspot' here in the States, but a lot of people use 'wifi egg' outside so I'll be interchanging the two, but they mean the same thing.
I did some research on which company I should use to rent a wifi egg in Europe. After reading reviews and comparing prices, I decided on Hippocket. To be honest, the prices didn't differ as wide a I thought, but some of these companies operate in various countries so the pick up locations were in their home country, or else you had to pay a hefty shipping fee (and return fee).
Since I was in France and the UK, I'd obviously want to be able to pick up in the first country I'll be in, return in my last country, and be able to use the device in every city I'll be in.
HIPPOCKET seemed to have great reviews and decent prices, I could pick it up from the airport I arrive in, it worked in all of the countries I was in, comes with charger, we can connect multiple devices at a time, and a return label for me to easily drop it off at any post office when I'm done.
Their Europe plan is now unlimited, meaning, it doesn't cost extra for extra data- the data comes unlimited so you never have to worry about usage.
During The trip
Using the wifi egg in France was a piece of cake. Never had any issues with it except it running out of batteries and us being on top of charging it. Probably lasts a good half day if everyone is connecting and using data frequently.
When we crossed into the UK, we noticed the device wasn't working at all. We had to email support about it and they sent us a PDF on how to make it work (something to do with international roaming), but because our plan was unlimited, whatever that roaming cost was on them; not us. Not something you really have to worry about since they're responsible for covering it all. The only hassle was finding free WiFi to email support, waiting a full day for them to reply and figuring out what to do about wifi in the meantime.
This actually happened twice in the UK so it was a bit inconvenient but it still worked out.
Our flight back to the States was out of Paris, which is where we landed, which is also where HIPPOCKET is based out of. Since they included a return envelope + return postage, returning the device was super easy. I put the device in the bag they gave me, put the bag in the return envelope, and dropped it off at a post mailbox at the airport. Easy peasy!
The Bottom line
Choosing which company to go with really depends on which countries you'll be visiting and which ends up being most cost efficient for you. In my case, definitely worth since it was the best option. Hiccups here and there but not anything you can't work with.
If you do end up going with this company, comment below or let me know and I can send you the PDF they sent me regarding roaming so you don't have to wait for them to reply with the same file.